DOCEX

For Individuals


Privacy Policy | DOCEX


At DOCEX, we are committed to protecting the privacy of our users. This privacy policy outlines the information we collect, how we use it, and how we protect your personal information.

Information We Collect

We collect information from you when you create an account on our website, place an order, subscribe to our newsletter, participate in a survey or fill out a form. The information we collect may include your name, email address, phone number, mailing address, billing information, and course enrollment information.

How We Use Your Information

We use the information we collect for the following purposes:

  • To personalize your experience on our website and to provide you with the products and services you have requested.
  • To process your transactions and to keep you informed about the status of your orders.
  • To send you periodic emails with news and updates about our products and services.
  • To improve our website and to better understand our users’ needs and preferences.

Information Security

We take the security of your personal information very seriously. We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We also use SSL encryption technology to protect your sensitive information during transmission.

We store your personal information on secure servers located in the United States. We limit access to your information to those employees who need it to perform their job functions. We also require all third-party service providers to adhere to the same standards of privacy and security.

Use of Cookies

Our website uses cookies to enhance your user experience. Cookies are small files that are stored on your computer’s hard drive by your web browser. They allow us to remember your preferences and to personalize your experience on our website. You can choose to disable cookies in your web browser, but this may affect your ability to use certain features of our website.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our website policies, or protect ours or others’ rights, property, or safety.

Third-Party Links

Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal information.

Changes to Our Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes to this policy will be posted on this page. Your continued use of our website after any changes to this policy will constitute your acceptance of those changes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. We will securely dispose of your personal information when it is no longer needed.

Access and Control

You have the right to access, correct, or delete the personal information we hold about you. You can do this by logging into your account on our website or by contacting us directly. We will respond to your request in a timely manner.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

International Users

Our website is hosted in the United States, and your personal information may be transferred to and processed in the United States or other countries where our service providers are located. By using our website, you consent to the transfer of your personal information to these countries.

In addition to the information provided above, we would like to further emphasize our commitment to comply with the General Data Protection Regulation (GDPR) for individuals within the European Union (EU).

As a data controller, we process personal data of our users for legitimate business purposes, such as to provide our services, to communicate with our users, and to improve our website. We only collect personal data that is necessary for the purposes for which it is being processed, and we take appropriate measures to ensure the security of the personal data we process.

Under GDPR, individuals have the right to access, rectify, restrict, erase, and object to the processing of their personal data. Individuals also have the right to lodge a complaint with a supervisory authority if they believe that their rights have been violated.

If you are a resident of the EU, you have the right to request access to the personal data we hold about you, and to request that it be corrected or erased if it is inaccurate, incomplete, or no longer necessary. To exercise these rights, please contact us at info@docex.it.

We may also transfer personal data to third-party processors, who assist us in providing our services. We only work with third-party processors who comply with GDPR, and we ensure that they provide sufficient guarantees regarding the implementation of appropriate technical and organizational measures to protect personal data.

We are committed to maintaining the highest standards of privacy protection for our users, and we will continue to review our policies and procedures to ensure compliance with GDPR and other applicable data protection laws.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at info@docex.it.

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